Restaurant Manager

Greenwood, IN

Who we are: 

Chick-fil-A is premium, national brand experiencing unprecedented growth and recognized as a customer service leader.  At Chick-fil-A Greenwood, we are committed to being a good steward of the brand by daily providing an excellent experience for our guests and delivering “Remark”able food and service.  Locally, we are committed to having a positive influence on our team members, guests, and our community. Come join our team as a Restaurant Manager! 

Who we are looking for:

The Restaurant Manager joins our management staff by leading our team and directing the daily operations in our restaurant to ensure our Chick-fil-A Operational Requirements and customer service, sales, profit, and growth goals are achieved.  

The Restaurant Manager is engaged in the day to day operations of the restaurant and is responsible for performance of the restaurant.  The Restaurant Manager leads, develops, and supports the directors and teams in the execution of their goals.

Performance indicators include: 

  • Customer service overall satisfaction

  • Sales performance

  • Productivity & profit benchmarks

  • Scheduling & daily organization of operations

  • Coaching and leadership development

  • Managing cost control including food, labor, and supplies

  • Solving problems and engaging others in solutions 

  • Managing cash operations and reporting functions

  • Ensuring food safety and quality requirements

  • Security 

  • Understanding and consistent application of handbook policies & civility codes

  • Involvement in redirecting, promoting, and terminating team members 

  • Involvement in employee discipline and documentation 

  • Leading the team to reduce waste and inefficiencies

  • Adhere to hygiene and appearance standards

 Who you are: 

  • You are a servant leader 

  • You are self led and manage time and resources well 

  • You are well organized and good planner

  • You identify strengths and opportunities in others 

  • You uphold Chick-fil-A’s vision, mission, and values

  • You are able to coach and train others 

  • You build strong and healthy relationships 

  • You confront under performance and manage a positive outcome

  • You communicate clearly 

  • You encourage and positively influence others

  • You strive for high standards and personal excellence 

  • You take responsibility for outcomes and decisions 

  • You are passionate about providing excellent customer service 

  • You are able to build a team and keep them focused on mission 

Qualifications:

  • ServSafe Certified preferred

  • Minimum 2 - 5 years of management or leadership experience

  • Must use CORE 4 as model to serve our guests

Benefits:

  • Medical insurance plans and PTO for full time employees

  • Flexible hours and closed on Sundays

  • Competitive pay

  • College Scholarship opportunities & tuition discounts

  • Advancement opportunities - we love to promote from within!

  • Generous meal benefits and discounts